India AI Receptionist for Clinics · ₹14,999 setup + ₹4,999/month · 7 business days after your number and WhatsApp are ready · By enquiry
Answer every clinic call in Hindi and Hinglish, even when the front desk is busy.
We set up an AI voice receptionist for one clinic line in India. It answers in Hindi, Hinglish or English with a Sarvam AI voice, takes appointment requests and answers the questions you approve, hands anything clinical or urgent to a person, and sends a short summary of every call to your team on WhatsApp. It runs on an Exotel or Plivo number in your own name, so the number and its records stay yours.
India AI Receptionist for Clinics is a fixed-price service from ChikuOS. An AI phone receptionist that answers your clinic's calls in Hindi and Hinglish, on your own Exotel or Plivo number, and sends each call summary to your team on WhatsApp. It costs ₹14,999 setup + ₹4,999/month, quoted in writing by email before you pay, and goes live 7 business days after your number and WhatsApp are ready.
What you get
- A 30-minute scoping call: your timings, doctors, services, fees you want quoted, and when the agent must hand off to a person
- A Hindi and Hinglish script and FAQ written only from content you approve, voiced with Sarvam AI (Bulbul) text-to-speech
- Connection to your own Exotel or Plivo number (Plivo by default), with call forwarding from your existing clinic line if you want it
- A call summary on WhatsApp after each call (caller name and number, reason, requested slot), sent as a utility template on your WhatsApp Business setup
- The agent tells callers it's an AI assistant, never gives medical advice, and passes emergencies and clinical questions to your staff
- 20 test calls in Hindi and Hinglish before go-live, plus a written handover guide
- Monthly plan: 500 connected AI minutes, monitoring, up to 5 script or FAQ changes, and a weekly review of sample transcripts. Extra minutes ₹6 each.
Your phone number must be in your own Exotel or Plivo account, which needs your own business KYC documents; you pay their number rental and call charges directly (for example, Plivo lists ₹200/month per Indian number and ₹0.38/minute as of 20 Oct 2026). WhatsApp summaries need an approved WhatsApp Business (Cloud API) setup on your number, and Meta bills its message fees to you (about ₹0.145 per utility message in India as of October 2026). SMS isn't included, because business SMS in India needs DLT registration; we can add it once your DLT entity and templates are approved. Prices exclude GST, if applicable. Provider prices can change; check their sites.
Partner offer: ChikuOS Clinic Connect
The receptionist answers the phone; ChikuOS Clinic Connect handles WhatsApp booking confirmations, 24-hour and 2-hour reminders and a shared front-desk inbox on the official WhatsApp Business API. Use them together so call summaries and reminders reach the same WhatsApp number your team already watches. For queue, consultation notes and prescriptions, see ChikuOS ClinicOS.
Timeline
- Enquire by email; we reply with questions and a written quote
- 30-minute scoping call: timings, doctors, services and handoff rules
- You complete KYC for your own Exotel or Plivo number and WhatsApp Business setup (we guide you)
- Script, Sarvam voice, number connection and WhatsApp summary template set up; 20 test calls
- Live within 7 business days of your number, WhatsApp setup and approved script being ready
Who it's for
- Clinics in India that miss calls when reception is busy or closed
- Doctors whose patients call in Hindi or Hinglish
- Clinics that already use, or plan to use, WhatsApp for appointment reminders
FAQ
Which languages does it speak?
Hindi, Hinglish and English, using Sarvam AI voices. A caller can switch between Hindi and English mid-call. Other Indian languages can be scoped on request.
Why do I need my own Exotel or Plivo account?
Indian telecom rules require the business using a number to complete KYC. Keeping the number in your name also means it stays yours if you stop using us. You pay the provider's rental and call charges directly.
What does it cost in total?
₹14,999 one-time setup and ₹4,999 a month with 500 connected AI minutes (extra minutes ₹6), plus GST if applicable. Separately, you pay your phone provider (for example Plivo lists ₹200 a month per number and ₹0.38 a minute, as of 20 Oct 2026) and Meta's WhatsApp utility fees (about ₹0.145 per summary in India). We confirm all of this in writing before you pay.
Why are summaries on WhatsApp and not SMS?
Business SMS in India needs DLT registration of your entity and templates. WhatsApp needs an approved WhatsApp Business setup instead, which many clinics already have. SMS can be added later once your DLT registration is done.
Will it give medical advice?
No. It takes appointment requests and answers only the questions you approve. Anything clinical, and any emergency, goes to your staff, and the agent can give the emergency number 112.
How does it work with Clinic Connect?
Clinic Connect handles WhatsApp reminders and the front-desk inbox; the receptionist answers the phone. Call summaries and appointment requests can land in the same WhatsApp number your team already watches.
Payment and refunds
No payment is taken on this page. We confirm scope and a written quote by email first, then payment is by UPI invoice (setup fee, then monthly). If you then pay the setup fee and we don't go live within 7 business days of your number, WhatsApp setup and approved script being ready, you get a full refund of the setup fee. The monthly plan can be cancelled any time before the next month starts.