Your front desk on WhatsApp.

What it does for your industry

Jump to: Clinics, nursing homes and hospitals · Salons and spas · Coaching and education · Restaurants and cloud kitchens · Real estate · Retail and D2C shops · Gyms · Service businesses (CA, repairs, travel) · Housing societies and RWAs

Clinics, nursing homes and hospitals

• OPD booking, confirmation and a reminder the day before
• Report-ready messages with the PDF
• Daily updates to families of admitted (IPD) patients
• Discharge summary, bill and a UPI payment link
• Feedback request, then a Google review link for happy patients
• Follow-ups, health-camp broadcasts (opt-in) and alerts to doctors and staff

Salons and spas

• Booking and reminder before the slot
• Rebooking nudge when the usual gap has passed
• Packages and festive offers to opted-in clients
• Review request after the visit

Coaching and education

• Enquiry replies with batch timings and fees
• Fee reminders with a UPI link
• Class, test and holiday notices to parents
• Attendance and result updates

Restaurants and cloud kitchens

• Menu and direct orders on WhatsApp
• Order confirmed and out-for-delivery updates
• Table reservations and reminders
• Repeat-order offers to opted-in customers

Real estate

• Instant reply to portal and ad leads with brochure
• Site-visit booking and reminder
• Follow-ups so no lead goes cold
• Payment-due and possession updates

Retail and D2C shops

• Catalogue browsing and orders in chat
• Order, shipping and delivery updates
• COD confirmation to cut fake orders
• Abandoned-cart and back-in-stock messages (opt-in)

Gyms

• Trial booking and reminder
• Membership renewal reminders with a UPI link
• Class schedules and changes
• Win-back message to lapsed members (opt-in)

Service businesses (CA, repairs, travel)

• Enquiry capture and quote sharing
• Document checklists and filing-deadline reminders
• Job booked, technician on the way, job done
• Itinerary, tickets and payment reminders

Housing societies and RWAs

• Maintenance dues reminders with a UPI link
• Notices and circulars to residents
• Complaint logging with status updates
• Visitor and facility booking

For every industry: a Hindi, English and Hinglish AI chatbot answers common questions and hands over to your staff. Calls can go to Asha, our AI phone receptionist. Hear Asha take a real booking.

How it works

1. Connect your own number. Click "Connect WhatsApp" and log in through Meta's Embedded Signup. ChikuOS is a Meta Tech Provider.
2. You own it. The number, the account and every chat stay yours. Customers see your business name.
3. We set everything up. Automations, chatbot and staff alerts, matched to how your business works.
4. Templates ready. Our message templates are submitted and approved on your own account.

Pricing

• Starter: ₹2,999/month + ₹4,999 one-time setup. Single location or small business, e.g. a clinic.
• Growth: ₹7,999/month + ₹14,999 one-time setup. Multi-staff business or a nursing home (up to ~20 beds).
• Pro: ₹14,999/month + ₹24,999 one-time setup. Large or multi-location business, e.g. a 50-bed hospital.
• AI phone receptionist add-on: +₹4,999/month. Asha answers calls in Hindi, English and Hinglish.

Every plan includes setup, automations, the AI chatbot and 2 support hours a month. Prices exclude GST. Meta's WhatsApp message charges are paid by you directly to Meta at its actual rates plus GST.

Safe and in your control

• Opt-in only. Messages go only to people who agreed to hear from you.
• DPDP consent. Consent first, and a data agreement with every client.
• Minimum data. We keep only what your messages need, and delete it on request.
• Official API only. No WhatsApp Web hacks, shared SIMs or modified apps.
• Done for you. Your staff don't learn new software.

Questions

Whose WhatsApp number is used?

Yours. You connect your own number through Meta's Embedded Signup. You own the number, the WhatsApp Business Account and every chat. ChikuOS is a Meta Tech Provider and only gets the access you grant.

Who pays WhatsApp's message charges?

You pay Meta directly, at Meta's published rates plus GST, with your own card in Meta Business Manager. We don't mark them up. Our fees cover setup, automations, AI and support.

Can I keep using my number in the WhatsApp Business app?

A number already on WhatsApp usually has to move to the API. Some numbers can use Meta's coexistence option to stay on the app too; we check this for your number. Otherwise you can use a new number.

How many messages can we send?

Replies to customers who message you are unlimited for 24 hours. Messages you start use approved templates, and Meta limits how many people you can message per day. The limit starts low and rises as your business is verified and customers engage.

Who gets the message templates approved?

We do. Our ready template set is submitted to your own account with your business name, and Meta reviews each one.

Do you send spam or bulk messages to bought lists?

No. Only people who have opted in get messages. That protects your number's quality rating.

What about patient and customer data?

We follow India's DPDP Act: consent first, data used only for your messages, and an agreement with every client.

What's included in support?

2 support hours a month on every plan. Extra work is quoted before we start.

Get started

Tell us your business type and city on WhatsApp and we'll suggest a plan. Want to check your website too? Get your free website score.

Chat on WhatsApp Free website score

Related: Pricing, Get started, For clinics, Clinic Connect, WhatsApp API setup, WhatsApp bot.